Victorian Trading Company Recall Information
John Snowball, Esq.Tealight Holder
Victorian Trading Company is conducting a voluntary recall in cooperation with the Consumer Product Safety Commission. The recall affects John Snowball, Esq., Tealight Holder, a whimsical figural tealight holder in the shape of a snowball character with wire monocle, wearing a black top hat. Tealights are inserted in the back of the item and heat escapes through a hole in the top of the hat.
PO 100063847 and 100067156
SKUs 20 CN 2024966 or 24966
Product John Snowball, Esq. Tealight Holder
Shipping Date September 24, 2014-October 8,2015
At this time, there have been no reports of any injuries occurring from use of the product, however, the recall is being conducted because use of the product poses a potential Fire Hazard due to a structural defect. The diameter of the hole in the top hat is too small which causes heat to build up which may create cracks in the surface that compromise the integrity of the holder.
If you received this specific product, please discontinue use immediately and return the item to Victorian Trading Company for a full refund including shipping and handling. Please contact Victorian Trading Company's Customer Service department at 866-851-6633. A Customer Service representative will provide instructions on how to return the affected product. Customers will receive a full refund for the value of the returned product and a $25 gift certificate for a future purchase after it is received by Victorian Trading Company.
Victorian Trading Company is committed to providing unique, high quality products to our customers. The issue was discovered as a result of product testing related to these standards.
Customers with questions about this voluntary recall may contact us at 866-851-6633 between the hours of 7:00 AM-10:00 PM CST daily. We will work to provide the necessary information to make this recall as easy as possible. We appreciate your cooperation and immediate attention to this effort.
Units: About 1000
Sold at: Victorian Trading Company and Victorian Trading Company Wholesale.
Victorian Paper Company dba Victorian Trading Company
Manufactured in China